- Play a key role in developing Qantas Freight’s market-leading customer offering
- Challenge yourself in this exciting leadership role
- Full-time permanent position based in New York JFK
- Pay range USD$75,000-$95,000 per year
*Please note, we can only consider applicants that currently have full working rights for the United States.
At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re resilient and strong and it’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we contribute to taking the organisation forward. We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.
As the Operations Manager of Freight, you will be responsible for the day-to-day operational management of Service Providers, along with the service-level agreements and leadership of team members within the JFK Freight Operation. You will be a key influencer and driver in evolving workplace culture to drive consistency and accountability through the optimization of resources, Safety, Customer Service, (OTP), on-time performance, and financial controls. In this role, you will work towards delivering the Qantas Group and JFK Station targets, using data, insights, and innovative thinking to continually develop Qantas Freight’s market-leading customer offering and ensure operational excellence.
You’ll have:
- 3+ years’ experience leading, coaching, and mentoring a team of direct reports. Experience leading contractors would be advantageous.
- Basic knowledge of US Customs (CBP) Regulations, (TSA), Transportation Security Administration, and other local Regulatory requirements.
- Prior experience working with Dangerous Goods and other Hazardous Materials will be advantageous.
- Demonstrate a positive and analytical approach to problem-solving and the capacity to produce results within specified timeframes.
- Strong understanding of the airline industry and/or the Operational Environments.
- Comprehensive understanding of all aspects of Operational, Safety, Security, and Emergency Standard Operating Procedures.
- Demonstrated ability to deliver results within complex business & operational environments with variable stakeholder needs and expectations.
- Flexible, self-motivated, and with the ability to take initiative.
- A positive, results-focused disposition and do not shy away from challenges being thrown your way
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees.
- Competitive medical, dental and vision cover after waiting period
- We are planning for the future: Our 401K match offering is 8% for eligible employees.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
- Annual $400 staff travel gift card for use on domestic airlines for eligible employees
Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Become a Qantas Frequent Flyer member today and start earning Qantas Points. You could use your points to reward yourself with flight rewards, upgrades, hotels, car hire, and more. Join for free and save A$99.50.
https://www.qantas.com/au/en/frequent-flyer/discover-and-join/join-now.html/code/qantascareers
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close: Wednesday, 6th of September 2023
To apply, please click the following link: https://qantas.wd3.myworkdayjobs.com/Qantas_Careers/job/New-York/Manager-Freight-Operations_R91666-1
Job Type: Full-time
Pay: $70,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- The shift roster for this role is Tuesday - Saturday 10am to 6pm. Are you ok in working these days and hours?
Work Location: Hybrid remote in Los Angeles, CA 90045
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