Site Merchandising Associate


 

At American Giant, we're building a team of challengers and hustlers dedicated to rejecting the status quo. We endeavor to inspire people to take action and to do something that matters to them. We celebrate doing, striving and pushing through. Inaction is the enemy.

We are looking for someone who possesses the technical skills, attention to detail, desire and commitment to help accelerate American Giant’s growth through rapid development of ideas, testing and iteration.


This role will be responsible for helping to manage the look, feel and functionality of our site, including online product attribution, inventory management, site merchandising, creative asset set up and site execution. The Site Merchandise Associate will ensure products are merchandised timely and correctly in Shopify Plus.


Essential Job Functions:

  • Own and manage the building of all Product Description Pages (PDPs) including production setup, SKU information, product categories, color swatches, images, copy, tagging, badging, etc.
    • Includes seasonal launches of product as well as ad hoc limited edition items throughout the season
    • Coordinate with Ops and Marketing to ensure timely go-live dates of product and pre-build inventory as needed in exception
    • Manage Netsuite price updates (including sale and bundles)
  • Manage the merchandising of products under correct category landing pages (CLPs)
  • Oversee Yotpo reviews and manage integration with Gorgias
  • Utilize Looker reports to clean up Out-of-Stocks and Back-in-Stock items
  • Assist with basic tasks around SEO such as copy, page redirects, and site navigation
  • Merchandise collection pages using relevant data on customer behavior, inventory, and conversion to optimize performance
  • Plan and execute go-to-market (GTM) activations on the site
  • Build and coordinate publishing of creative assets including updating the homepage on a weekly basis
  • Assist with QA testing and troubleshooting

Additional Skills Required:

  • Experience in E-commerce, Shopify Plus, and Asana
  • High level of initiative, able to work independently on multiple projects and tasks in a fast-paced environment
  • Strong interpersonal skills with the ability to effectively operate with high energy and flexibility in a constantly evolving team environment, capable of adapting quickly to change
  • Strong organizational, analytical, and critical-thinking skills
  • Detail oriented with outstanding follow-through
  • Ability to prioritize work, handle multiple tasks, and work independently of supervision

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