360 Orthodontics is looking for a detail-oriented, customer-focused patient coordinator to join our remote work team.
Must be available to work Tuesday through Thursday 10am - 6:30pm (Pacific Time) and Friday through Saturday 9:30am-6pm (Pacific Time).
Bilingual Spanish speakers highly encouraged to apply.
We Value Team Members Who:
- Show up consistently and on-time.
- Have a supportive, team-player attitude.
- Possess a strong attention-to-detail and desire to get things done correctly.
- Ability to work independently, taking initiative to complete tasks without supervision.
- Adapt well to a fast-paced environment where changes occur frequently.
Some Benefits We Offer:
- Paid sick leave and 401(k) for eligible employees.
- Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
- Company laptop and phone provided for work use.
- Training on our practice management software, computer systems, and other tools is provided.
Requirements:
- Strong oral and written English skills
- High school diploma
- Be a US citizen or be authorized to work in the United States
- Detail oriented
- Customer focused
- Able to cope well with fast-paced environments
Desired:
- Bilingual (Spanish) highly preferred
Duties:
- Answer and manage incoming calls
- Schedule patient appointments
- Confirm upcoming appointments and recalls
- Inform patients of dental office procedures and policy
- Maintain and manage leads and schedule consultations
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Respond and comply to requests for information
- Safeguard patient privacy and confidentiality
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Application Question(s):
- Are you available to work Tuesday through Saturday 10am - 6:30pm (Pacific Time)?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: Remote
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