About You (Job Brief)
If you are self-driven, detail oriented, passionate about the world of corporate gifting solutions, by working closely with creativity and premium quality prints while supporting and helping to grow new and existing clients, you are exactly who we are looking for.
The Inside Sales Support Executive supports and manages both Enterprise and Bulk’s after sales operation.The Support Executive play a major role in project management for our clients and ensures that a standardized level of service is maintained for all occasions.
Your Day-to-Day (Job Description)
- Project Management for corporate clients : Involved with orders/project management, reporting, communications with clients (external) & creative & production department (internal). Assist end to end project which involves from production meeting, sample kit & mass production to shipping.
- Support Enterprise & Bulk-buy operation: working closely with Sales Team to handle daily queries, assist on payment & generating voucher code.
- Work with internal stakeholders as a lead to plan, create, and launch Sales Project.
- Work closely with Head Of Sales to implement, and manage B2B strategy and improve admin and processes.
- Work with creative & copywriter to coordinate B2B’s marketing initiatives such as EDM, Linkedin, instagram post.
- Planning for the projects’ execution processes in order to ensure smooth process & clear communication internally and externally of the organization.
- Help maintain close and strong relationships and ensure satisfaction with clients and agencies and be able to assist them from time-to-time.
- Part of the committees of company’s events and campaigns in charge of invitation, attendance, reservation,registration and other executions.
- Monitor different competitors in the industry to understand different projects execution and clients’ events.
- Possessing excellent communication and product knowledge to enhance client support.
- Be an effective team player and ensure all task are smooth, successful and goal-oriented.
Your Know-How (Job Requirements)
- Education level. (diploma/university degree/Business administration) - Mass communications, hospitality
- Experience.(Minimum Three years working experiences) - sales, customer service
- Specific skills:- (Strong google Excel, power point, words)
- Must be good in both written and spoken in English & Malay language
- Good communication skills
- Detailed oriented
- Personal characteristics- Positive attitude, cheerful high spirit
- Proven similar experiences working in support roles, administrative support/coordination, communicating internal and external custome
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Sales (Preferred)
