Surgery Scheduling Associate


 

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Adventist Health White Memorial is a unique faith-based teaching hospital serving East Los Angeles and the surrounding area. The non-profit, 353-bed hospital is committed to improving the health of the community by providing high quality and comprehensive care with inpatient and outpatient services. White Memorial has served the community for over 100 years, and today is regionally recognized for state-of-the-art technology and specialty care services provided by some of the best physicians in Los Angeles whose credentials include pioneering research, ivy-league education and a commitment to compassionate and culturally-competent care. In 2019 Adventist Health White Memorial won the prestigious Malcolm Baldrige National Quality Award. Visit AdventistHealthWhiteMemorial.org for more information about the hospital.

Job Summary:

Coordinates operative procedure scheduling. Serves as a liaison between physicians, physician offices, other departments and personnel to utilize surgical facilities efficiently.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

  • Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
  • Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing, as necessary. Files, photocopies and scans client records.
  • Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office-equipment knowledge are maintained up to date.
  • Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
  • Provides daily operating room schedules, call sheets and pre-admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

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