Virtual Medical Procedure Scheduler

 

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Scheduler with Work from Home you can be a part of an organization that is devoted to giving back!

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Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Work from Home family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Scheduler WFH to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

As a Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.

What you will do in this role:

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  Answer incoming calls in a timely and professional manner

• Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech)

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  Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network

• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module

• Ensure that any edits are performed in the scheduling module

• Ensure physician orders are indexed appropriately

• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time

• 
  Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system

• Select the correct patient medical record number consistently

• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available

• Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary

• Edit medical accounts to appropriate status per facility or SSC standards and guidelines – Receive, maintain, and index physician orders per facility and SSC standards and guidelines

Qualifications:

• High school diploma or GED preferred

• Minimum one year of related experience required, preferably in healthcare. Relevant education may substitute experience required.

• Work from home employees are required to have wired high speed internet 25MB Download 6MB Upload

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Scheduler WFH opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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